How to design a good terminal

An efficiently built terminal that matches the airport needs may significantly cut down on wait times, walk times, and improve customer satisfaction by providing them with great retail and leisure experiences.

In this video post, I discuss different types of most common airport terminal layouts and pros and cons of each.
Airports can sometimes be a bit of a nightmare. From crowded check-in gates to delayed flights and lost luggage -- they can be the most troublesome part of air travel.

However, there are some ways to circumnavigate some of the challenges we are facing at airports by using good design elements to improve airport efficiency and improve passenger experiences.

In this video, I explore three main terminal layouts and discuss how each can be used to reduce common challenges and which designs work best for what type of airports.

  1. Linear Design
  2. Pier-Finger Design
  3. Island Design

There is no single design solution and there are several factors that need to be considered including the site, the type of traffic expected, and the needs of stakeholders. When making a design decision one needs to evaluate several factors including walking distances, traffic patterns, aircraft taxiing around buildings, passenger flow, processing time, and level of service.

Some of the airports that I discuss as examples include:

  • Kansai International Airport, Osaka, Japan (KIX)
  • Kansas City International Airport, Kansas City, MO (MCI)
  • Dallas/Fort Worth International Airport, Dallas, TX (DFW)
  • Los Angeles International Airport, Los Angeles, CA (LAX)
  • Istanbul Airport, Istanbul, Turkey (IST)
  • Incheon International Airport, Incheon, South Korea (ICN)
  • Beijing Daxing International Airport, Beijing, China (PKX)
  • Jewel Changi Airport, Singapore (SIN)

Hope you find this video informative. Please let me know what you think in the comments section of the video.
How to design a good airport terminal
Learn about good design elements to improve airport efficiency and improve passenger experiences

JUNE 28, 2020
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